The certification is a significant achievement, based on validated and anonymous feedback from employees collected through Great Place To Work®. As the global authority on workplace culture, Great Place To Work® uses its rigorous, data-driven For All™ methodology. The accreditation confirms that the majority of employees consistently report a positive experience working at Wales & West Utilities.

Bethan Jones, Head of People & Customer Experience at Wales & West Utilities, said:

“We are incredibly proud to be Great Place to Work Certified™. The positive feedback from our employees about their experiences with colleagues, leaders and their roles means a great deal to us.

“This recognition is a foundation we can build on as we continue working to enhance the experience of our people across the business.

“Thank you to all our employees whose honest and valuable feedback through the survey helped us achieve this prestigious recognition.”

Benedict Gautrey, Managing Director of Great Place To Work® UK, expressed his congratulations to Wales & West Utilities for attaining their Certification™ and said:

“We know that prioritising the employee experience leads to building trust among employees, fostering a remarkable workplace culture, and ultimately achieving exceptional business outcomes. Congratulations!”